About us
Firstxtra Financial Services is a long established family owned business with professional advisers covering the South of England with the head office in Newbury, Berkshire.
Firstxtra has been trading for over 20 years with a team of highly skilled and enthusiastic professional advisers and administrators who specialise in mortgages and protection insurance.
Our philosophy is to provide the highest level of customer service and advice to all our clients. We are very proud of our advice and service and this is reflected in the number of repeat customers that we have, and from the number of customer recommends and testimonials that we receive on a regular basis.
Our Team
Click each member for details
ALAN HALL
Director
Alan founded Firstxtra in 1994 and is still involved in the business and helps his son Chris.
Alan Hall
Director
CHRIS HALL
Managing Director
Chris joined Firstxtra in April 2004. As Managing Director, Chris looks after the daily management of the business, and specialises in mortgage and protection advice. Chris lives in Newbury with his wife, two children plus the dog and enjoys cars, holidays, running and watching sports.
Chris Hall
Managing Director
EMMA HALL
Home Insurance Adviser
Emma joined Firstxtra in 2016 having previously worked for Pepsico. Emma advises on Home and Contents insurance and helps with Business Development. Emma has lived in Newbury all her life and lives with Chris, their two children and the dog. She enjoys sunshine holidays, fashion and running.
Emma Hall
Home Insurance Adviser
FATIMA KHAN
Senior Mortgage and Protection Adviser
Fatima started her career with Firstxtra in 2016 having worked in the mortgage industry for ten years. Fatima is fully CeMap qualified and can advise on mortgages and protection and is one of the Senior Advisers. Fatima enjoys keeping fit, socialising and spending time with her niece.
Fatima Khan
Senior Mortgage & Protection Adviser
JOHN MURRAY
Senior Mortgage and Protection Adviser
John joined Firstxtra in 2014 having worked in financial services most of his adult life and is now one of our Senior Advisers. As a fully CeMAP qualified mortgage adviser, John can assist with all types of mortgages including purchase, remortgage, buy-to-let and other schemes such as shared ownership. John lives in Hermitage with his family and dog. He is a Reading FC supporter, enjoys music gigs and festivals and long country walks.
John Murray
HOLLIE BARRETT
Mortgage and Protection Adviser
Hollie joined Firstxtra in December 2017 as a PA and shortly progressed to become a Mortgage and Protection adviser after completing her CeMAP qualification. Hollie enjoys shopping, going on holiday and spending time with her family and friends.
Hollie Barrett
Mortgage & Protection Adviser
RYAN FACEY
Senior Mortgage and Protection Adviser
Ryan started his career with Firstxtra in 2019 having advised since 2015. Ryan is fully CeMap qualified and can advise on mortgages and protection insurance. Ryan enjoys playing football, running and spending time with his family and friends.
Ryan Facey
Senior Mortgage & Protection Adviser
GRACE POOLE
Mortgage and Protection Adviser
Grace joined Firstxtra in April 2017 as part of the administration team. She progressed to a Personal Assistant and soon after this took her CeMap qualification to become a Mortgage and Protection adviser and is predominantly working in the New Build Team. She really enjoys going to the gym to keep fit, shopping and spending time with her friends.
Grace Poole
BETH PARK
Mortgage and Protection Adviser
Beth started her career with Firstxtra in May 2017 and became a personal assistant. Beth is now fully CeMAP qualified and can advise on mortgages and protection. She enjoys spending time with her family, socialising with friends and shopping!
Beth Park
LARA SLATER
Protection & Insurance Adviser
Lara joined Firstxtra in December 2019 and is PA to Senior Adviser Fatima Khan and Hollie Barrett. This is Lara's first job since leaving school which she says she enjoys very much as it provides challenges on many levels and each day is always different. In her spare time Lara enjoys seeing friends, socialising and keeping fit.
Lara Slater
PARIS COOPER
Protection Insurance Adviser
I’ve been in the protection industry as an adviser for over 10 years, I lived in Bali for a year but now back in Portsmouth, love travelling, big foodie and I’m also a scuba diving instructor!
Paris Cooper
TORI DE FRAINE
PA/Sales Administrator
Tori joined Firstxtra in 2018 and is PA to Grace Poole. In her spare time Tori enjoys days out with her three toddlers and socialising with friends.
Tori de Fraine
LAURA TEMPLEMAN
PA to MD
Laura joined Firstxtra in February 2020 as the PA to Chris Hall, previously working as a PA to an award winning mark-up artist part-time while looking after her three daughters. In her spare time Laura loves spending time with her family and keeping fit.
Laura Templeman
JASMINE REGLER
PA/Sales Administrator
Jas joined Firstxtra in September 2020 as a PA to Senior advisor Lauren Jessett. Before this she worked in New Homes supporting the sales teams. In her spare time Jas enjoys walking her dogs Hugo & Dolly, and also going out for dinner and drinks with her friends.
Jasmine Regler
BECKY COLLINS
PA/Sales Administrator
Becky started Firstxtra in April 2022 as a PA to Senior Mortgage and Protection Adviser Fatima. Before Firstxtra Becky worked at a large phone network in sales and has got previous retail experience. In her free time, Becky enjoys spending time with friends and loves cats!
Becky Collins
IMOGEN AINSLEY
PA/Sales Administrator
Imogen joined Firstxtra in March 2022 and became a PA to Beth Park. She is currently completing an apprenticeship in Business and Administration and in her spare time she enjoys seeing her friends, going out for cocktails and shopping.
Imogen Ainsley