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Meet our Team

About us

Firstxtra Financial Services is a long established family owned business with professional advisers covering the South of England with the head office in Newbury, Berkshire.

Firstxtra has been trading for over 20 years with a team of highly skilled and enthusiastic professional advisers and administrators who specialise in mortgages and protection insurance.

Our philosophy is to provide the highest level of customer service and advice to all our clients. We are very proud of our advice and service and this is reflected in the number of repeat customers that we have, and from the number of customer recommends and testimonials that we receive on a regular basis.

Our Team

Click each member for details

ALAN HALL

Director

Alan founded Firstxtra in 1994 and is still involved in the business and helps his son Chris.

Alan Hall

Director

CHRIS HALL

Managing Director

Chris joined Firstxtra in April 2004. As Managing Director, Chris looks after the daily management of the business, and specialises in mortgage and protection advice. Chris lives in Newbury with his wife, two children plus the dog and enjoys cars, holidays, running and watching sports.

Chris Hall

Managing Director

EMMA HALL

Home Insurance Adviser

Emma joined Firstxtra in 2016 having previously worked for Pepsico. Emma advises on Home and Contents insurance and helps with Business Development. Emma has lived in Newbury all her life and lives with Chris, their two children and the dog. She enjoys sunshine holidays, fashion and running.

Emma Hall

Home Insurance Adviser

LAUREN JESSETT

Senior Mortgage and Protection Adviser

Lauren started her career with Firstxtra in 2011 as an apprentice administrator she then progressed to a PA role and in 2015 achieved the full CeMAP qualification - she has been advising on mortgages ever since and is now a Senior Adviser. In her spare time enjoys cocktails, cycling and paddle boarding.

Lauren Jessett

Senior Mortgage & Protection Adviser

FATIMA KHAN

Senior Mortgage and Protection Adviser

Fatima started her career with Firstxtra in 2016 having worked in the mortgage industry for ten years. Fatima is fully CeMap qualified and can advise on mortgages and protection and is one of the Senior Advisers. Fatima enjoys keeping fit, socialising and spending time with her niece.

Fatima Khan

Senior Mortgage & Protection Adviser

JOHN MURRAY

Senior Mortgage and Protection Adviser

John joined Firstxtra in 2014 having worked in financial services most of his adult life and is now one of our Senior Advisers. As a fully CeMAP qualified mortgage adviser, John can assist with all types of mortgages including purchase, remortgage, buy-to-let and other schemes such as shared ownership. John lives in Hermitage with his family and dog. He is a Reading FC supporter, enjoys music gigs and festivals and long country walks.

John Murray

Senior Mortgage & Protection Adviser

HOLLIE BARRETT

Mortgage and Protection Adviser

Hollie joined Firstxtra in December 2017 as a PA and shortly progressed to become a Mortgage and Protection adviser after completing her CeMAP qualification. Hollie enjoys shopping, going on holiday and spending time with her family and friends.

Hollie Barrett

Mortgage & Protection Adviser

RYAN FACEY

Senior Mortgage and Protection Adviser

Ryan started his career with Firstxtra in 2019 having advised since 2015. Ryan is fully CeMap qualified and can advise on mortgages and protection insurance. Ryan enjoys playing football, running and spending time with his family and friends.

Ryan Facey

Senior Mortgage & Protection Adviser

GRACE POOLE

Mortgage and Protection Adviser

Grace joined Firstxtra in April 2017 as part of the administration team. She progressed to a Personal Assistant and soon after this took her CeMap qualification to become a Mortgage and Protection adviser and is predominantly working in the New Build Team. She really enjoys going to the gym to keep fit, shopping and spending time with her friends.

Grace Poole

Mortgage & Protection Adviser

BETH PARK

Mortgage and Protection Adviser

Beth started her career with Firstxtra in May 2017 and became a personal assistant. Beth is now fully CeMAP qualified and can advise on mortgages and protection. She enjoys spending time with her family, socialising with friends and shopping!

Beth Park

Mortgage & Protection Adviser

TORI DE FRAINE

PA/Sales Administrator

Tori joined Firstxtra in 2018 and is PA to Grace Poole. In her spare time Tori enjoys days out with her three toddlers and socialising with friends.

Tori de Fraine

PA/Sales Administrator

LAUREN COOPER

PA/Sales Administrator

Lauren joined Firstxtra in 2019 after studying at the University of Brighton for three years. She is now a PA to Ryan Facey and Beth Park. In her spare time, Lauren enjoys fashion and going out for cocktails and sushi.

Lauren Cooper

PA/Sales Administrator

LARA SLATER

PA/Sales Administrator

Lara joined Firstxtra in December 2019 and is PA to Senior Adviser Fatima Khan and Hollie Barrett. This is Lara's first job since leaving school which she says she enjoys very much as it provides challenges on many levels and each day is always different. In her spare time Lara enjoys seeing friends, socialising and keeping fit.

Lara Slater

PA/Sales Administrator

LAURA TEMPLEMAN

PA to MD

Laura joined Firstxtra in February 2020 as the PA to Chris Hall, previously working as a PA to an award winning mark-up artist part-time while looking after her three daughters. In her spare time Laura loves spending time with her family and keeping fit.

Laura Templeman

PA to MD

JASMINE REGLER

PA/Sales Administrator

Jas joined Firstxtra in September 2020 as a PA to Senior advisor Lauren Jessett. Before this she worked in New Homes supporting the sales teams. In her spare time Jas enjoys walking her dogs Hugo & Dolly, and also going out for dinner and drinks with her friends.

Jasmine Regler

PA/Sales Administrator

CHLOE WRAGG

PA/Sales Administrator

Chloe joined Firstxra in August 2020 and is PA to Senior Adviser John Murray, after previously working in recruitment. In her spare time Chloe enjoys going out for dinner and drinks and is always socialising with friends.

Chloe Wragg

PA/Sales Administrator

BECKY COLLINS

PA

Becky started Firstxtra in April 2022 as a PA to Senior Mortgage and Protection Adviser Fatima. Before Firstxtra Becky worked at a large phone network in sales and has got previous retail experience. In her free time, Becky enjoys spending time with friends and loves cats!

Becky Collins

PA

IMOGEN

PA

Imogen joined Firstxtra in March 2022 and became a PA to Beth Park. She is currently completing an apprenticeship in Business and Administration and in her spare time she enjoys seeing her friends, going out for cocktails and shopping.

Imogen

PA

First Time Buyer

Remortgage

Moving House

Low Deposit

Buy to Let

Shared Ownership

Self Employed

Life Insurance

Critical Illness Cover

Income Protection

Home Insurance

About us

Meet the Team